FAQs
Products
Are these products for daily use?
Yes, you can use our moisturiser and vibrancy serum daily instead of your regular moisturiser. We recommend using our exfoliating body scrub two or three times a week.
How long does the product last if used daily?
This is dependant on how many tattoos you have. If you have two full sleeves we would estimate that the products will last 4 to 6 weeks.
When do I use the vibrancy serum?
The vibrancy serum is mixed in with the moisturiser and can be used daily or as often as you wish.
Are all the products cruelty free and vegan friendly?
Yes, all our products are cruelty free and vegan friendly.
Do I use the Exfoliating Body Scrub before or after the shower?
You can use the body scrub before or in the shower and then wash it off with usual soap or shower gel.
When can I start using the products on a new tattoo?
You can use our products when your tattoos are healed, we advise waiting at least two weeks.
Pregnancy & Breastfeeding
Our products are safe to use whilst pregnant or breastfeeding yet if you have any concerns, seek medical advice before using the products.
DELIVERY & RETURNS
How long is the delivery time?
Most orders are processed the same day that they are placed, but please allow extra time for weekends/bank holidays. Generally orders make it to our customers in 2 to 3 working days.
Refunds process and timeframes
Our products can be returned up to 30 days from the day of the order. To be eligible for a return, the item must be unused and in the same condition that you received it in. We will need a proof of purchase or receipt. If 30 days have gone by since your order, unfortunately we cannot offer you a refund.
Who will deliver my order?
You will receive your order via Royal Mail.