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FAQs

Products

Are these products for daily use?

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Yes, you can use our moisturiser and vibrancy serum daily instead of your regular moisturiser. We recommend using our exfoliating body scrub two or three times a week.

How long does the product last if used daily?

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This is dependant on how many tattoos you have. If you have two full sleeves we would estimate that the products will last 4 to 6 weeks.

When do I use the vibrancy serum?

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The vibrancy serum is mixed in with the moisturiser and can be used daily or as often as you wish.

Are all the products cruelty free and vegan friendly?

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Yes, all our products are cruelty free and vegan friendly.

Do I use the Exfoliating Body Scrub before or after the shower?

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You can use the body scrub before or in the shower and then wash it off with usual soap or shower gel.

When can I start using the products on a new tattoo?

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You can use our products when your tattoos are healed, we advise waiting at least two weeks.

Pregnancy & Breastfeeding

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Our products are safe to use whilst pregnant or breastfeeding yet if you have any concerns, seek medical advice before using the products.

DELIVERY & RETURNS

How long is the delivery time?

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Most orders are processed the same day that they are placed, but please allow extra time for weekends/bank holidays. Generally orders make it to our customers in 2 to 3 working days.

Refunds process and timeframes

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Our products can be returned up to 30 days from the day of the order. To be eligible for a return, the item must be unused and in the same condition that you received it in. We will need a proof of purchase or receipt. If 30 days have gone by since your order, unfortunately we cannot offer you a refund. 

Who will deliver my order?

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You will receive your order via Royal Mail.

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